Refund policy

Pitch2Fund is operated by TESSELLATE MINDS LLC, a limited liability company registered in the Republic of Armenia (Tax ID 02340483), at Garegin Nzhdeh St. 23/3, apt. 53, Shengavit district, Yerevan, Republic of Armenia. Orders are processed by our online reseller, named at checkout, which acts as the merchant of record: it takes the payment and issues the invoice, and an approved refund is paid back by it to your original payment method.

If you are not happy with Pro, ask for a refund within 14 days of your first payment and we refund it in full. No questions asked, and no deduction for what you used. This also meets the 14-day withdrawal right that consumers have in the EU, EEA and UK.

A payment you did not agree to — a duplicate charge, a charge on an account that was never upgraded, or a renewal taken after you cancelled — is refunded in full, whatever the date.

Pro renews each month until you cancel, and you can cancel at any time through the link on your receipt or by emailing us. Cancelling stops the next renewal; you keep Pro until the end of the period already paid for, and then return to the free plan with your data intact. Renewal payments after the first 14 days are not refunded, except as set out on this page.

If we remove something central to Pro while you are subscribed, or Pro does not work as described and we cannot fix it, we refund the unused part of the period.

The free plan and the funds beta cost nothing and never ask for a card. We will never move a free account onto a paid plan without your explicit consent.

Email hello@pitch2.fund from the address on your account, with the date and amount of the payment, or contact the reseller through the link on your receipt. We answer within 5 business days, and an approved refund goes back to the original payment method within 10 business days. Your bank may take a few more days to show it.

Nothing here limits a right you have under the consumer law that applies to you. See also our terms of service and company details.